Process

Quote → pickup → hub → linehaul → POD. Five gates, no black holes.

1

Quote

Rate lock

2

Book

Docs OK

3

Run

Track

4

Hub

Scan

5

Deliver

POD

Tracking dashboard

Alerts

Email, SMS, Slack on milestones.

Exceptions

Named owner within 15 min.

Reviews

Monthly lane OTIF report.